John Jeston

John JestonExecuting strategy to deliver business benefits is difficult. John has deep experience in working with senior executives in assisting them in business transformation and to set up their strategy for success. John has extensive experience getting things done - the right way. For over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer (CIO).


John is an internationally recognised expert in BPM strategy and implementation. He facilitates executive planning sessions, teaches, trains, speaks and conducts consultancy engagements specialising in strategy execution, building internal capability and selected process service offerings.

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John has provided management consulting services to many large organisations throughout Australia, Europe, USA, United Kingdom, Saudi Arabia, Dubai, Singapore, Mexico, Brazil and southern Africa.


John has authored and co-authored:


• the definitive book on the practical implementation of BPM, Business Process Management: Practical Guidelines to Successful Implementations, 2nd edition, by John Jeston & Johan Nelis, Elsevier, London, 2008, - which is recognized as world’s best practice
• Management by Process: A Roadmap to Sustainable Business Process Management, by John Jeston & Johan Nelis, Elsevier,  2008, London – the only book to provide a roadmap to sustainable BPM and High Performance Management

Beyond Business Process Improvement, On To Business Transformation, by John C. Jeston, Meghan-Kiffer Press, Tampa, Florida, USA, 2009 - what lies beyond process improvement. What managers and executives need to know and how to start.

• He has also published more than 25 articles.

He is a regular speaker at conferences; and a Master Project Director, with the Australian Institute of Project Management; and a Chartered Accountant.

At a personal level John is married to Yvonne and has four wonderful children. John and his family live an idyllic life on their small farm on the beautiful south coast from Sydney. In his spare time John has written two books on running; is a master scuba diving instructor; races his kayak (winning several medals at the Australian Championships and competing in the 2009 World Masters Games); weight trains; and has a significant passion for learning, BPM research, writing and coaching and sharing his knowledge with others.